Explore Our Tools & Add-ons

AI Employee

Think of it like ChatGPT or Claude, but built into Zailux and connected to your business workspace. Instead of only answering questions, AI Employee can also take supported actions in your system — such as finding information, updating records and helping carry out workflows — based on your account permissions and enabled tools.

Use AI Employee as a conversational command centre for supported business tasks. Its available actions depend on your setup, permissions and which Zailux tools are enabled on your account.

• Chat and Voice Commands: Use a conversational interface to ask for help with supported tasks.
• Business Data Management: Search, create, update and review contacts, pipelines and other accessible business records.
• Calendar and CRM Actions: Work with conversations, appointments, opportunities, invoices and other supported modules.
• Content Assistance: Help draft social posts, email templates and other marketing content where the relevant tools are enabled.
• Research and Task Support: Assist with information searches, comparing options and carrying out supported multi-step workflows.
• Scheduled Tasks: Set up recurring AI tasks where this capability is available on your account.
• Expandable Capabilities: Use AI Employee with enabled Zailux tools to support marketing, reputation management and performance reporting workflows.

Feature availability: AI Employee can only access actions and data available to your account. Some functions require the relevant add-on to be purchased and enabled, such as Marketing Tools, Reputation Management Tools or Performance Reports. Available features may also vary by plan, permissions and configuration.

Reputation Management Tools

Build trust and strengthen your online reputation. Request reviews automatically, monitor feedback across supported platforms and understand how customers feel about your business.

Manage review requests, feedback and reputation insights from one place. Track ratings and review activity, make it easier for happy customers to share their experience, and use feedback to spot opportunities to improve.

• View a centralised dashboard with star ratings, review counts, sentiment and review trends
• Automatically send review requests by SMS and email through workflows, such as after an appointment is completed
• Connect and monitor reviews from supported platforms, including Google Business Profile and Facebook; availability may vary by platform
• Use Reviews AI to draft or generate review responses and, where supported, automate replies
• Embed review widgets on your website or sales funnels to showcase customer feedback
• Follow a guided setup process to connect eligible social and search profiles
• Compare competitors and review profile optimisation opportunities where supported

Marketing Tools

Create and manage marketing campaigns from one connected Zailux workspace. Build landing pages and funnels, capture leads, automate follow-ups and track how your campaigns perform.

Bring your lead-generation activity together with tools for landing pages, sales funnels, contact capture and automated marketing. Use templates or build from scratch, then connect campaigns to your CRM and follow-up workflows.

• Build landing pages and sales funnels with a visual drag-and-drop editor, without needing to code
• Start with industry and funnel templates or create your own layouts and page content; AI-powered creation requires a separately purchased AI Employee tool
• Capture leads through forms and booking calendars, sending details into your Zailux CRM and automated workflows
• Connect tracking tools and custom domains, and configure supported pixels and analytics
• Create, schedule and publish social content, and build and send email campaigns
• Discover prospects, enrich contact details and identify website or local SEO opportunities

Performance Reports

Understand how your business is performing across calls, appointments and marketing. Turn activity into clearer reports so you can spot trends, measure results and decide what to improve next.

Build tailored dashboards and reports for your business or clients, with performance data from connected tools in one place. Review key activity, track campaign results and schedule reports to be delivered automatically.

• Create custom dashboards and reports for the metrics that matter to your business
• Track incoming and outgoing calls, call activity and team performance where supported by your plan
• Review appointment trends, scheduled meetings and booking activity
• Add widgets for contacts, appointments, emails, calls, conversations and funnel activity
• Connect Google Ads and Meta/Facebook Ads to monitor campaign performance and attribution
• Schedule reports for automatic daily, weekly or monthly email delivery

Zailux Mobile App

Take your business workspace with you. The Zailux Mobile App brings conversations, contacts, appointments, calls and day-to-day business tools together, so you can keep work moving when you're away from your desk.

A mobile companion for staying responsive, managing customer relationships and keeping sales and operations moving from wherever you are.

• Unified Conversations Inbox: Manage SMS, email, Facebook Messenger, Instagram DMs, WhatsApp and internal chat in one place.
• CRM & Contacts: Add or update contacts, review activity histories, bulk-update tags and scan business cards using your phone's camera.
• Calendars & Appointments: Schedule, view, edit or cancel appointments, and block off unavailable time slots.
• Calls & Voicemail: Make calls using LC Phone or supported SIM-based native calling, use local presence dialing, and forward inbound calls to the mobile app.
• Sales & Operations: Manage pipelines, send invoices, process supported point-of-sale (POS) transactions, and check tasks or contracts.
• AI & Automation: Access AI tools such as AI Employee and voice-supported CRM workflows.